In 2016, I learned of Dr. Hopkins through a very happy former patient. I researched Dr. Hopkins and read the reviews online and they are outstanding. I was already scheduled to have my breast reduction procedure with another plastic surgeon in Houston, Texas, but after reading all the great former patients’ rave reviews, I contacted Dr. Hopkins’ office immediately to schedule an appointment.
My first contact with Dr. Hopkins’ Plastic Surgery office was with his top-notch Practice Coordinator, Lisa Serna. Lisa is warm and congenial. She answered all of my questions over the phone and followed up with me within 24 hours via email to see if I had any more questions or concerns. Lisa worked in concert with my insurance company and obtained my approval rather quickly, so I could schedule my first initial appointment with Dr. Hopkins.
Upon meeting Dr. Hopkins, I was thoroughly impressed with his bedside manners and his years of expertise with the reduction mammoplasty procedure. I knew instantly I wanted Dr. Hopkins to perform my procedure.
The entire process was seamless. I was met with such professionalism at my pre-op appointment at the Methodist Charlton Medical Center; I wish I could come to this hospital for all of my medical needs, but I live in the Mansfield, Texas, area. I requested a two-day stayover at hospital so I could gain additional practical knowledge on caring for myself once I arrived home. I followed all of Dr. Hopkins’ post-surgery instructions and I did NOT get an infection.
At one of my bandage change appointments, Misty was gentle and very detailed. Five months have passed since my procedure, and I am elated with my results. I am bragging to all of my friends, family, and close co-workers. I am getting lots of compliments. I like my new appearance in my shirts and blazers. I got my quality of life back, thanks to Dr. Hopkins, whom is on the list of Best Doctors in Dallas.